Flight disruptions are a traveler’s nightmare—delays, cancellations, or being bumped from a flight can derail your plans. But securing a flight compensation claim doesn’t have to be a hassle. With AirHelp, you can file a claim in just 5 minutes. Their experts will handle the airline. You can focus on your next trip. This 2025 guide walks you through the process, step-by-step, to claim up to €600 under EU Regulation 261/2004. Ready to get started? Let’s dive into your flight compensation rights and how to make airlines pay up.
Understanding your flight compensation claim is crucial for every traveler.
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Table of Contents
Understanding Your Flight Compensation Rights
When You’re Eligible for Compensation
Filing a Flight Compensation Claim is your right as a passenger under EU law.
When You’re Eligible for Compensation EU Regulation 261/2004 protects passengers when flights go wrong. You are eligible for flight compensation if:
- Your flight departed from an EU airport or arrived at one on an EU-based airline.
- The disruption wasn’t due to “extraordinary circumstances” like severe weather.
- Your flight was delayed by 3+ hours, canceled, or you were denied boarding.
- You checked in on time (typically 45 minutes before departure).
Airlines often cite “extraordinary circumstances” to dodge payouts, but issues like mechanical failures are usually their responsibility. Learn more about EU passenger rights at the European Commission’s Air Passenger Rights page.
Types of Flight Disruptions Covered
Gather documents to support your Flight Compensation Claim.
Start your Flight Compensation Claim process as soon as possible.
The types of disruptions covered under your Flight Compensation Claim include various scenarios.
AirHelp covers several disruptions for flight compensation:
- Delays: Arriving 3+ hours late at your destination.
- Cancellations: When your flight is scrapped entirely.
- Denied Boarding: Bumped due to overbooking.
- Downgrading: Moved to a lower class than booked.
Delays are the most common issue, and you’re still entitled to flight compensation even if you eventually reached your destination. CTA: Check your flight’s eligibility with AirHelp’s Eligibility Checker.
Your Flight Compensation Claim can help recover losses from disrupted travel plans.
Flight compensation isn’t a one-size-fits-all deal. Here’s what’s covered:
Compensation Amounts You Can Claim
Filing a Flight Compensation Claim may require patience.
Understanding the process for a flight compensation claim can help you secure the compensation you deserve.
The money you can get depends on your flight distance:
Learn the compensation amounts you secure through a Flight Compensation Claim.
Flight Distance | Compensation Amount |
---|---|
Up to 1,500 km | €250 |
1,500-3,500 km | €400 |
Over 3,500 km | €600 |
For long-haul delays (over 3,500 km) between 3-4 hours, you get 50% of the amount. CTA: Estimate your payout using AirHelp’s Compensation Calculator.Time Limits for Filing Claims. Don’t miss these deadlines:
Steps to calculate your potential Flight Compensation Claim amount can vary based on distance.
- Belgium, Poland, Portugal: 1 year
- Most EU countries: 2-3 years
- UK: 6 years. The clock starts from the disruption date. Act fast to secure your flight compensation, as airlines bank on you forgetting. Read about claim deadlines at Which Travel Rights.
Preparing Your AirHelp Claim Information
A. Required Personal Details
Let’s discuss preparing for your Flight Compensation Claim.
To file a flight compensation claim, gather:
Essential details for your Flight Compensation Claim include precise personal information.
Verify your documents while preparing your Flight Compensation Claim.
- Full legal name (as on your ticket)
- Email location for updates
- Phone number
- Mailing location for payment
- Date of birth
- Citizenship details
Traveling with others? Include their details for a group claim to save time.
B. Essential Flight Documentation
Strong claims need proof.
- Booking confirmation (PDF or screenshot)
- Boarding pass (used or unused)
- Airline emails about the disruption
- Receipts for expenses (e.g., hotels or meals)
Missing documents? AirHelp can often proceed with just your flight details. CTA: Learn how to organize travel documents at Skyscanner’s Travel Tips.C. Description of the Disruption.
Detail what happened.
- Type of disruption (delay, cancellation, etc.)
- Delay duration at your final destination
- Airline assistance (or lack thereof)
- Explanations provided
- Alternative travel arrangements
Managing your Flight Compensation Claim efficiently can save you time.
Specific details strengthen your flight compensation claim, so include everything—rude staff, long waits, or conflicting info.
Navigating the AirHelp Platform
Documenting your experiences will enhance your Flight Compensation Claim.
Creating Your Account Quickly
Sign up on AirHelp’s website in under 30 seconds. Use your email, Google, or Facebook account. For seamless claims, use the email tied to your booking. CTA: Sign up now at AirHelp’s homepage. Accessing the Claim FormOnce logged in, click “File a Claim” on the dashboard.
The form asks for:
- Flight details (number, date, route)
- Disruption specifics
- Passenger information
Your progress saves automatically, so you can pause if needed. Using the Mobile App Alternative
The AirHelp app is perfect for filing on the go:
- Snap photos of documents
- Get push notifications on claim status
- Work offline
- File claims right from the airport
Consider timing when filing your Flight Compensation Claim.
Download the AirHelp app from AirHelp’s Mobile App page.
Benefits of the AirHelp
DashboardThe dashboard tracks:
- Multiple claims
- Real-time status updates
- Compensation estimates
- Document uploads
- Direct communication with specialists
Color-coded statuses (green, yellow, and red) show progress clearly. Explore AirHelp Plus benefits at AirHelp Plus.
Submitting Your Claim Successfully
A. Step-by-Step Form Completion
AirHelp’s form is user-friendly:
- Enter flight details (date, number, route). Don’t know the flight number? Airports and dates often suffice.
- Describe the disruption—delay length, cancellation, or overbooking.
- Add personal details (name, contact info, location). Double-check for accuracy to make sure flight compensation is delivered.
B. Uploading Supporting Documents
Upload:
- Boarding passes or e-tickets
- Airline emails
- Expense receipts
Drag-and-drop or snap photos via the app. Missing items?
Send what you have; AirHelp will ask for more later.
C. Reviewing Your Information
Review the summary screen for:
- Flight details
- Disruption description
- Contact and bank info
Catch errors now to avoid delays in your flight compensation.
D. Finalizing Your Submission
Agree to AirHelp’s terms:
- They take a fee from your compensation
- They negotiate with the airline
- You confirm correct info
Hit send, and you’re done! Get answers to common questions at AirHelp’s FAQ.
E. Confirmation Process
You’ll get an email with:
- Claim reference number
- Submission summary
- Next steps
- Estimated timeline
Check the dashboard for updates. AirHelp reviews claims within 1-2 days.
Tracking Your Claim After Submission
Understanding the Status Updates
AirHelp’s dashboard shows:
- Under Review: Verifying your details
- Claim Filed: Submitted to the airline
- Awaiting Response: Waiting on the airline
- Processing Payment: Compensation approved
Email notifications keep you updated automatically.
Expected Timeline for Resolution:
Timelines vary.
- First review: 1-3 days
- Airline response: 2-8 weeks
- Legal action (if needed): 2+ months
Airlines delay, but AirHelp persists. CTA: Learn about airline policies at IATA’s Passenger Rights.
Communication Techniques with AirHelp Stay informed via:
- Dashboard updates
- Email alerts
- Live chat
- Phone support
No need to chase updates—AirHelp keeps you in the loop.
Stage | Timeframe |
---|---|
Initial review | 1-3 days |
Airline response | 2-8 weeks |
Legal proceedings (if needed) | 2+ months |
Communication Methods with AirHelp
AirHelp gives you multiple ways to check on your claim:
- Dashboard: Your primary hub for updates and progress tracking
- Email notifications: Automatic alerts when anything changes
- Live chat: Available during business hours for quick questions
- Phone support: For those “I need to talk to a human” moments
The best part? You don’t need to pester them with “any updates?” messages. The program automatically keeps you in the loop. It frees you up to focus on planning your next trip instead of dwelling on the last one.

Conclusion
Filing a flight compensation claim with AirHelp is quick and empowers you to claim what’s yours. With EU Regulation 261/2004, you can get up to €600 for disruptions. Gather your details, use AirHelp’s platform or app, and send in 5 minutes. Track progress effortlessly while AirHelp fights the airline. Don’t let disruptions go uncompensated.
Start your claim today at AirHelp’s Claim Page and plan your next trip with peace of mind.
Stay updated on the progress of your flight compensation claim through notifications.
Utilizing AirHelp can streamline your flight compensation claim process.
Your flight compensation claim can be essential for peace of mind during travel.
Taking action on your flight compensation claim helps ensure you get what you are owed.
Begin your flight compensation claim process today for the best results.